In an effort to cut down on othe amount of time spent each day answering questions about our kits, we have put together a page with the answers to the most frequently asked questions. Still need an answer? Use the Contact Formand to send your question.

GENERAL:

Q: Are your kits made from Lego or other brands?

My kits are made up of genuine Lego bricks with the exception of unique custom accessories from quality manufacturers like BrickArms and Brickforge. 99.9% of the parts we use are in uncirculated condition, taken from sealed Lego kits. Very occasionally we will include a used part in a kit, but only as a last resort.

Q: Why do your kits cost so much?

The price of my kits is chiefly determined by the cost of the parts needed to build them, development cost, and the cost of labor to assembled them. We0 do not have a special arrangement with LEGO and must buy our bricks on the open market (i.e. retail stores and online parts shops) and pay the fair market value.  Our philosophy is to make the best kits possible and we will not shy away from using rare or expensive parts to achieve this goal. Some of my kits us an abundance of such rare and out of production bricks (especially those made with pre-2004 "old dark gray" bricks) and these will cost more than kits with similar piece counts, made with more common bricks. Sometimes the price of parts will vary by batch, and prices may be occasionally adjusted to reflect current availability. Brickmania kits are "value added" and will cost more than your standard issue kits LEGO kits from Walmart, Target, TRU, etc.

Q: Where do you get your weapons and helmets? 

Most of the non-LEGO minifig accessories used in Brickmania kits are from BrickArms, but we occasionally use products from other quality custom accessory manufacturers. The are listed on the product information pages as well as the kit packaging.

Q: How do you get your BrickArms prototypes and will you sell me some to me?

Brickmania is an official BrickArms reseller and have access to rare and prototype parts before the go into mass production. Sometimes these parts will end up in Brickmania kits before they are released to the general public. We DO NOT sell or otherwise distribute any BrickArms prototypes other than those included in our kits. 

Q: Can I buy minifigs from you?

As a rule of thumb we only sell minifigs as part of a kit or "troop pack." We do not offer minifigs individually or ala carte.

Q: Will you sell me _______ part?

Brickmania does not run a parts store. We recommend buying parts from Bricklink and the Pick-A-Brick store on the offical Lego web site. 

Q: Will you make me a kit of _______?

While we are happy to listen to your suggestions for future kits, we are not in the business of make custom "one off" models. There are many professional LEGO builders out there that may be able to help you with your project. 

Q: Can you send me free instructions for _______ model?

No, creating my models and their instructions involves many long hours in the making and I will not give away my work for free. Access to Brickmania instructions is available by paid subscription only.

ORDER QUESTIONS:

 Q: Do you ship to my country?

We will ship anywhere that the mail is delivered. Our shipping rates are based on First Class / Priority Mail in the USA and First Class International / Priority Mail overseas. We do not offer expedited shipping rates or rush service. If you need an item by a certain date, be sure to check item availability and plan accordingly.

Q: What methods of payment do you accept?

The web site is currently set up to accept electronic payments by Visa, Mastercard, Discover and American Express. Credit card orders can also be placed by telephone during office hours 612-545-5263. We also accept good old fashioned checks or money orders in the mail (see below).

Q: Can I order by mail?

Yes, orders can be placed by mail.  Simply print out your shopping cart and send appropriate payment in US dollars to:

Brickmania LLC
PO Box 18051
Minneapolis, MN 55418
USA

Checks or money orders in non-US currency will be returned. We may hold orders paid via personal check for up to 6 weeks.

Q: Is there a minimum order?

We did away with our minimum order policy and replaced it with a minimum postage and handling fee of $3.95.

Q: How soon will my order be delivered?

Brickmania can be more accurately described as a workshop rather than a factory and we generally do not have a large amount of kits assembled and ready for immediate delivery. Depending on the complexity of a kit and where we are in the current batch, completion time for a Brickmania kit can be anywhere from shipping the same day all the way up to six week into the future. Be sure to check the "Availability" listed on each item and plan ahead if you need it before a certain date. Orders containing items of mixed availability will always be shipped when all items are completed.

Q: Do you send BrickArms freebies?

We are given a certain amount of unusual BrickArms weapons (i.e. styles and colors not normally for sale) to give out as "freebies" with BrickArms orders. These are given out at our discretion, but we generally follow this schedule for giving out freebies:

• $10 - $24.99 = 1
• $25 - $49.99 = 2
• $50 - $74.99 = 3
• $75 and up = 4

Q: Can I pick up my order in person?

The Brickmania Toyworks is only open to the general public on the 2nd Saturday of each month when we co-host and open house with the Greater Midwest Lego Train Club. Visit GMLTC.org for hours and location. Brickmania does make scheduled appearances at a number of LEGO fan conventions and an updated list will be be found in the Blog.

Q: What should I do if I'm building my kit and it is missing one or more pieces?

While we strive to make every Brickmania kit 100% complete when it leaves our workshop, we are human and mistakes sometimes happen. If you should find yourself missing a pieces from your kit, feel free to contact us and we'll do our best to send replacements right away. It will help if you can tell us which pieces are missing by referencing instructions page, step number (and color if applicable) and location in the parts reference list. Also be sure to tell us who you are so we know where to send the missing pieces!

Q: What is your return policy?

Brickmania Kits are strictly limited edition collectors' items and may only be returned if the packaging has not be opened. All returns will be assesed a 20% restocking fee. No returns after 60 days from date of purchase. All shipping fees are the responsibility of the customer. If you are unsure whether or not a Brickmania kit is right for you, then we suggest starting with one of the cheaper models. 

T-Shirts can be exchanged for different sizes of like designs only. Shirts must be in unworn / unwashed condition to be exchanged. You pay the postage to ship your shirt back, we'll pay to send the replacement out of our pocket.

Sales of all other items is final.

Q: Can I stock your kits in my retail store?

Wholesale orders are possible, but minimum orders and payment terms are very strict.