Shipping & Returns

Shipping & Returns 

"Recent changes in USPS policies may cause delays in both USPS First Class Mail and USPS Priority Mail shipping methods, international and domestic. This includes limited tracking information on some USPS shipments. As a customer of the Postal Service, Brickmania receives the same information as you. We recommend contacting your local Post Office for any additional information on a shipment in question. Thank you for your patience."

 Returns Policy

We accept returns within 30 days of purchase. Products may be returned for refund in both unopened and undamaged condition only. Note that if the factory seal is broken the product is NOT eligible for refund or return. The refunded amount will be based upon the product total (plus tax), shipping costs are not refundable. Note that unopened kits returned in damaged condition are subject to a 20% restocking fee.

Please contact us within 14 days if there was a missing item or any other issues regarding your package or delivery.

NOTE: All sales of Digital Instructions (eBooks), Sticker Packs, 3D printed accessories, UV printed accessories, BrickArms® and Perfect Caliber items are final and are not eligible for returns or exchange.

T-Shirts may be exchanged for different sizes of like design only. Shirts must be in unworn and in unwashed condition to be exchanged. All BrickArms® and Minifig Cat sales are final. For any issues, contact store@brickmania.com.

Send returns to 1620 Central Ave NE Suite 170 Minneapolis, MN 55413 or to our PO Box 18051 Minneapolis, MN 55418

Can I use a coupon or sale on a previous purchase?

No. Sales and coupon codes may not be applied to a finalized order.

All return shipping costs are the responsibility of the customer.

 

Shipping

Our shipping department is open Monday through Friday and is closed on national holidays and weekends.

We strive to have orders fulfilled, and sent with carriers, within 1 to 3 business days.

Domestic USA: 

Services available:

  • United States Postal Service
  • UPS Ground

Please click here for USPS notice regarding COVID-19 delays

Typically 1-7 days depending on location

Expedited shipping:
UPS Next Day Air will deliver the next business day. UPS does not operate on weekends or Holidays. (Orders placed on Friday with Next Day Air will be delivered on Monday). Orders must be placed by 1:00pm US Central Time to qualify for guaranteed Next Day Delivery.

Free shipping: Brickmania® will select the most reliable and cost-effective carrier for your location. You may either choose free shipping to a valid location, or choose a preferred carrier, but not both.

State Sales Tax: Please note that in accordance with local law, Brickmania collects state sales taxes from customers, states included (but not limited to) CA, CO, GA, IN, KY, LA, MD, MA, MI, NE, NV, NJ, NC, OH, PA, UT, WA, WI. 

International Shipments: 

Services available:

  • USPS First Class International (typically 2-8 weeks)*
  • USPS Priority International (typically 1-2 weeks)
  • DHL Express (2-7 days)
  • UPS International (2-7 days)

*First Class International tracking is sometimes inconsistent and generally not updated daily. For a more accurate location on your order, please contact your local postal service.


Important International Notes:
We are only able to offer DHL shipping to France and Brazil. Orders to the Philippines must have prior approval from the customer service team or they are subject to cancellation. Due to trade regulations and customs we are unable to accept orders to China. Feel free to check out our official reseller from Singapore Ministry of Arms, they speak fluent Chinese and have no restrictions or problems with customs on shipments to China. Otherwise check out our other international resellers.

Note to UK Customers: following the exit from the European Union, Brickmania is required to collect VAT international taxes from customers in accordance with new rules governing imports.

Note to EU Customers: Effective July 1st 2021, VAT payment is required for all packages imported into an EU country from the US, regardless of value. There is no longer a non-taxable threshold. Please note that Brickmania pricing does not reflect any local duties and taxes, which will be collected upon delivery by your carrier. Any shipments returned to Brickmania for nonpayment of duties owed are not eligible for a refund of original shipping cost paid, and incurred by Brickmania.

Note For New Customers: International customers without established order histories are encouraged to use a PayPal verified account for payment to expedite the verification process and ensure orders are shipped promptly. International orders exceeding a value of $400.00 USD with no prior history must be paid via this method.


Brickmania is not responsible for any duties, customs fees, or local taxes for all international shipments.

 

Expedited/Express shipping:
DHL and UPS services are faster but can incur additional fees, which are not covered by Brickmania. For more information, please contact your local DHL or UPS offices.

NOTE: We cannot ship to a PO Box via DHL

Notice Regarding DHL shipping:
Additional carrier fees for DHL delivery may be due upon delivery. This is a DHL policy, Brickmania is not informed of any costs beyond actual shipping cost paid by us, we are not given any specific costs associated with the order until the customer receives the order.

Brickmania is not responsible for any duties, customs fees, or local taxes for all international shipments.

Free shipping: Brickmania will select the most reliable and cost-effective carrier for your location. You may either choose free shipping to a valid location, or choose a preferred carrier, but not both.


Brickmania is not responsible for any duties, customs fees, or local taxes for all international shipments.

For additional information please read our FAQ page.

 

 

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