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Shipping & Returns

Shipping & Returns 

Please note that pursuant to orders from the State of Minnesota Brickmania will be shutting down most of our operations from Friday March 27th through Monday May 4th. Any preorders will not be shipped until after we are allowed back to work. Thank you for your patience during these difficult times. Please note that Brickmania is not responsible for delays in shipments with the postal service, UPS, and DHL. Some international shipments may be placed on hold with the carrier due to COVID-19 restrictions. Brickmania will still ship out orders as usual but if there are shipment problems once the carrier has the package, the carrier will need to be the point of contact for the customer.

Returns Policy

We accept returns within 30 days of purchase. Products may be returned for refund in both unopened and undamaged condition only. Note that if the factory seal is broken the product is NOT eligible for refund or return. The refunded amount will be based upon the product total (plus tax), shipping costs are not refundable. Note that unopened kits returned in damaged condition are subject to a 20% restocking fee.

NOTE: All sales of Sticker Packs, 3D printed accessories, UV printed accessories, BrickArms® and Perfect Caliber items are final and are not eligible for returns or exchange.

T-Shirts may be exchanged for different sizes of like design only. Shirts must be in unworn and in unwashed condition to be exchanged. All BrickArms® and Minifig Cat sales are final. For any issues, contact store@brickmania.com.

Send returns to 1620 Central Ave NE Suite 170 Minneapolis, MN 55413 or to our PO Box 18051 Minneapolis, MN 55418

Can I use a coupon or sale on a previous purchase?

No. Sales and coupon codes may not be applied to a finalized order.

All return shipping costs are the responsibility of the customer.

 

Shipping

Our shipping department is open Monday through Friday and is closed on national holidays and weekends.

We strive to have orders fulfilled, and sent with carriers, within 1 to 3 business days.

Domestic USA: 

Services available:

  • United States Postal Service
  • UPS Ground

Please click here for USPS notice regarding COVID-19 delays

Typically 1-7 days depending on location

Expedited shipping:
UPS Next Day Air will deliver the next business day. UPS does not operate on weekends or Holidays. (Orders placed on Friday with Next Day Air will be delivered on Monday). Orders must be placed by 1:00pm US Central Time to qualify for guaranteed Next Day Delivery.

Free shipping: Brickmania® will select the most reliable and cost-effective carrier for your location. You may either choose free shipping to a valid location, or choose a preferred carrier, but not both.

International Shipments: 

Services available:

  • USPS First Class International (typically 2-8 weeks)*
  • USPS Priority International (typically 1-2 weeks)
  • DHL Express (2-7 days)
  • UPS International (2-7 days)

*First Class International tracking is sometimes inconsistent and generally not updated daily. For a more accurate location on your order, please contact your local postal service.


Brickmania is not responsible for any duties, customs fees, or local taxes for all international shipments.

Expedited/Express shipping:
DHL and UPS services are faster but can incur additional fees, which are not covered by Brickmania. For more information, please contact your local DHL or UPS offices.

NOTE: We cannot ship to a PO Box via DHL

Brickmania is not responsible for any duties, customs fees, or local taxes for all international shipments.

Free shipping: Brickmania will select the most reliable and cost-effective carrier for your location. You may either choose free shipping to a valid location, or choose a preferred carrier, but not both.


Brickmania is not responsible for any duties, customs fees, or local taxes for all international shipments.

For additional information please read our FAQ page.

 

 

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