If the following page does not answer your questions, please feel free to use our Contact Form.
Shipping or Return Related Questions:
Please refer to Shipping & Returns.
Q: What methods of payment do you accept?
The web site is currently set up to accept electronic payments via Paypal or the following credit cards: Visa, MasterCard, Discover and American Express.
Q: Do you send BrickArms freebies?
We are given a certain amount of unusual BrickArms weapons (i.e. styles and colors not normally for sale) to give out as "freebies" with BrickArms orders. We will add them to orders, if available.
Q: Can I pick up my order in person?
Online orders cannot be picked up in person. However, we have store located near our warehouse in Northeast Minneapolis – Brickmania® GHQ.
Q: What should I do if I'm building my kit and it is missing one or more pieces?
While we strive to make every Brickmania® kit 100% complete before it leaves our workshop, mistakes sometimes happen. If you should find yourself missing a piece or pieces from your kit, feel free to contact us through our Contact page, and we'll do our best to send replacements right away.
- Order number
- Page number
- Step number
- Description of the piece (including color).
Q: Are your kits made from Lego or other brands?
Brickmania uses genuine LEGO pieces. We use quality aftermarket parts when a particular element does not exist in the LEGO building system library.
Some examples of aftermarket parts:
Q: Why do your kits cost so much?
The price of each kit is determined by the following:
- Cost of the parts
Brickmania does not have a special arrangement with The LEGO Group and must find our supply of parts on the open market, making us subject to the fair market values.
Our philosophy is to make the best kits possible, which includes sometimes using rare or expensive parts to achieve this goal. Any printed elements, custom printed minifigs, and/or 3D printed custom elements also add to the value and cost of our kits.
Q: Will you make me a kit?
We are happy to take suggestions for future kits, but are unable make custom one-off models. You are encouraged to submit your feed back here.
Q: Will you be bringing back _______ kit again?
Most of our kits are done in limited runs. However, if a kit is popular enough, we will sometimes re-release it or make a new version of it.
Q: Do you sell instructions?
We do not sell instructions individually, but we do sell awesome instruction books!