In an effort to cut down on othe amount of time spent each day answering questions about my kits, I have put together a page with the answers to the most frequently asked questions. Still need an answer? Use the Contact Form and to send your question. It (and my answer) may just end up here!

GENERAL:

Q: Are your kits made from Lego or other brands?

My kits are made up of genuine Lego bricks with the exception of custom accessories from quality manufacturers like BrickArms and Brickforge. 99.9% of the parts I use are in uncirculated condition, taken from sealed Lego kits.

Q: Why do your kits cost so much?

The price of my kits is chiefly determined by the cost of the parts included in them, plus a mark-up for my labor. Since I do not have ability to manufacture my own Lego bricks, nor do I get them at a discount from Lego. Like everyone else, I must buy my bricks on the open market (i.e. retail stores and online parts shops) and pay the fair market value. Sometimes the price of parts will vary by batch, and prices may be occasionally adjusted to reflect current availabity. My philosophy os to make the best kits possible and I will not shy away from using rare or expensive parts to achieve this goal. Some of my kits us an abundance of such rare and out of production bricks (especially those made with pre-2004 "old dark gray" bricks) and these will cost more than kits, with similar piece counts, made with more common bricks. The only way I can lower my prices is by cutting corners or cutting my wages, neither of which seems like a good idea to me.

Q: Where do you get your M1 Pot Helmets?

The helmets are from a Lego clone brand called Sluban, which my contacts obtain for me from sources overseas. Getting them is a very laborious and expensive process and I do not have an extras to spare. Your best bet is to search online for resellers of Sluban or other Lego compatible toys.

Q: How do you get your BrickArms prototypes and will you sell me some=?

I have been blessed by having a fan of my models within the BrickArms cartell, who provides me with access to BrickArms weapons and gear not normally available to the public. These are made available to me specifically for use in my kits and I will not trade or sell them separately.

Q: Can I buy minifigs from you?

No, not individually or as "extras" in a kit. I need as many minifigs as I can get my hands on just to keep my kits in production. This translates into more than 1000 minifigs sold in my kits during 2009 alone.

Q: Will you sell me _______ part?

No, I do not run a parts store. I recommend buying parts from Bricklink and the Pick-A-Brick store on the offical Lego web site. That's where 95% of my parts come from!

Q: Will you make me a kit of _______?

While I will be happy to listen to your suggestions for future kits, I will not to "one offs" or hire myself out for any other custom building projects.

Q: Can you send me instructions for _______ model?

No, creating my models and their instructions involves many long hours in the making and I will not give away my work for free. Access to my instructions is available by paid subscription only.

ORDERING QUESTIONS:

Q: Do you ship to my country?

I will ship anywhere that the mail is delivered. My shipping rates are based on First Class / Priority Mail in the USA and First Class International / Priority Mail overseas. I plan to make expedited shipping available through UPS in the near future.

Q: What methods of payment do you accept?

The web site is currently set up to accept electronice payments by Visa, Mastercard, Discover, American Express, and Paypal. I can also accept "offline" payments by cash, money order, Western Union, or MoneyGram services.

Q: How soon will my kit be delivered?

I try to ship most orders within 24 hours of receipt of payment. Some items, such as those with multiple content or instruction options, may requre additional assembly time before they are ready to ship. Please read the full item description for an estimated time to shipping, which may increase between batches or during busy periods. You will be notified by email when your order has been shipped. Shipments within the United States generally take 3-5 days in transit, while overseas orders may take 5-20 days, depending on location.

Q: Can you put me down for _______ and I will pay when you are ready to ship?

No. Payment is required at the time your order is placed. I will not place any items on hold or otherwise begin to process your order until payment is received. I am not made of money to buy parts and there is no exception to this rule.

Q: Can I stock your kits in my retail store?

Right now I am barely able to keep up demand for my kits on my own web site and at convention appearances. Making kits for other stores is currently out of the question!\

Q: Can I get a quantity discount?

Would you give your employer a discount if they asked you to work more hours?

BUILDING QUESTIONS:

Q: I am building a Brickmania kit and have a question regarding the instructions or building techniques. What do I do?

Other people may have run into the same problems and the answers may already be posted Brickmania Instructions & Kits: Comments, Questions & Curses section of the Brickmania Forum. If your question is not already answered, please post it the appropriate forum and myself or one of the forum regulars may be able to help you. By using the forum for such questions, you will also be helping the next person who may find themselves with a similar issue, and it will help make make Brickmania's products better..

Q: What if I'm building my kit and there are pieces missing?

While I try to be sure all kits are shipped complete, I am human too and occasionally make mistakes. If you are shipped a klit tht is incomplete, please getin touch with me through the Contact Form and I will do what I can to correct the situation.